Refund policy
At Loopclub, we take pride in ensuring every order is carefully inspected before it is shipped. Due to the nature of our products, we do not accept returns or exchanges for reasons such as change of mind, incorrect selection, or personal preference.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order.
To help us resolve your request quickly, please email us with:
- Your order number
- Clear photos of the product received
- Photos of the packaging (if applicable)
- A brief description of the issue
Once your request has been reviewed and approved, we will arrange a replacement or exchange at no additional cost.
Non-Returnable Items
We do not accept returns or exchanges for:
- Change of mind
- Incorrect product ordered by the customer
- Minor variations in color due to screen settings
- Normal wear and tear after use
Refunds
Refunds are only issued if a replacement cannot be provided for an approved damaged or incorrect item. If approved, the refund will be processed to your original payment method within 5–7 business days.
Contact Us
For any issues with your order, please contact us at:
Email: mk0638922@gmail.com
We aim to respond to all inquiries within 24–48 business hours.