Shipping policy

Thank you for shopping with Loopclub.

Order Processing

All orders are processed within 1–2 business days after payment is received.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times:

Metro Cities: 3–5 business days
Other Locations: 5–7 business days
Remote Areas: 7–10 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before you complete your purchase.

Any free shipping promotions will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you'll receive a tracking link via email or SMS so you can monitor your delivery.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order.

Loopclub is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Lost or Delayed Packages

If your package appears delayed or lost, please contact us at mk0638922@gmail.com, and we'll work with our shipping partner to resolve the issue as quickly as possible.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the product. We'll arrange a replacement or exchange in accordance with our Refund & Exchange Policy.